Archive for March, 2012

Who’s side are you on anyways?

I post many technology ezine (electronic magazine) articles that I think may be of interest to the average user.  Today a customer sent me an e-mail and asked “Who’s side are you on anyways?” after he read one articles that claims “Window 8” will be the greatest thing since sliced bread and another article that pointed out everything that is wrong with the new OS (operating system).  He also mentioned one article that told him everything he wanted to know about the latest iPad and a more recent post that read “16 reasons not to buy the new iPad.”

I take what I post very seriously and I only post articles that are factual not speculative.  I feel it is my responsibility to give you both sides of the argument so you can make an informed decision that best fits your needs.

When I go on a consult to a customer’s houses or businesses to help them pick out their next computer, I take time to find out what their particular needs are.  I ask if they are looking for a stationary desktop computer or for the portability and convenience of a laptop or tablet.

Once I know what their needs and goals are, I look for the best deal for that particular device.  Whether I find it on “ACME’s Discount Computer Emporium” or “Mega Computer’s Inc.” I don’t get any financial compensation from these companies.  My goal is to help the consumer get the computer or software that best fits their needs for the cheapest price possible.

The majority of my customers are 55 and older.  They use their computer to check e-mail, surf the web and view photographs of the grandchildren–so to suggest a $2,000 gaming rig would be irresponsible.  On the other hand, one of my customers does a lot of video editing, so an entry-level computer or a tablet would not suffice for his needs.

Another consideration is their openness to change.  A younger user may be more inclined to switch to a new OS, where others draw the line in the sand and wouldn’t dream of switching sides.  Either way, I have a responsibility to give you the pros and cons of a computing device, software requirement or an OS to help you make an informed decision that best suits your needs.  So to answer the question “Who’s side are you on anyway?” the answer is always “Your side!”

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